Telephone consulting and triage skills

Description

This popular, long-standing RCGP course will now be delivered using an online platform (e.g. ZOOM) and will provide you with a real understanding of how to manage the risks involved in telephone assessments to practise safely, effectively and efficiently. The day is entirely practical and will give you realistic tools and techniques in telephone triage and consultations by using interactive exercises, real calls, group work and plenary talks to explore what’s involved in providing care when we are unable to see the patient.